Pond Parts Information

The UK's Largest Pond One Spares Stockist

About Us
Pond-Parts.co.uk
92-94 Vicarage Lane, Blackpool, FY4 4EL
T: 0844 800 7954
E: support [at] pond-parts.co.uk

Making A Purchase
We've tried really hard at Pond Parts to make things as straightforward as possible and hope you'll find our website useful. Please have a good look through our full range of Pond One equipment, along with our fantastic range of Pond One spares and accessories. We stock just about everything that is Pond One and are sure you'll find exactly what you are looking for.

The quickest way to order from us is by credit or debit card. We accept almost all major cards and have an extremely secure checkout system for your complete peace of mind. You can of course telephone us with your order if you prefer.

Shipping And Handling
We've managed to keep shipping costs as low as possible and charge just 99p per order. Of course we'll ship your order for free when you spend over £30 with us.

Delivery Schedule
With our almost 100% stock availability, we manage to ship most orders to you the same day. We use a combination of Royal Mail and Parcelforce as our logistics partners, both well run companies you can trust.

Back Orders
Having the UK's largest stock of genuine Pond One spares and accessories, it's pretty unusual that we don't have your order available, ready to despatch. On the very rare occasion that we don't have your items available, we'll give you a call to discuss the options.

Tax Charges
We don't charge VAT

Credit Card Security
Your security and peace of mind whilst using our site, are of the highest importance to us.

We take your security VERY SERIOUSLY. Please be assured that when using our site, your details are completely safe. We use 128 bit SSL encryption to ensure your complete privacy.

Our state of the art payment system ensures that all financial transactions are totally secure. With our payment partner SecureTrading, we have the most sophisticated online payment system available. This allows us to complete your order in real time and safely process your credit or debit card payment with the bank, behind military strength firewalls.

Guarantee
Everyone in the Pond Parts team are keen garden pond enthusiasts, just like you. We know how important the smooth running of your garden pool is, so you can relax in the knowledge that not only are all our products fully guaranteed, our staff will deal with any query as quickly and efficiently as possible.

Reaching Us
If you need to get in touch please call us on 0844 800 7954 or email us at support [at] pond-parts.co.uk - You can of course write to us at 92-94 Vicarage Lane, Blackpool, FY4 4EL

Privacy Policy
We won't give your details to anyone else.

We use "cookies" to keep track of your shopping cart whilst you are using our site or to store your details if you select the "remember me" option.

Returns Policy
If you order an incorrect item, have received the wrong item or have a faulty item, please give us a call. You will find us easy to deal with.

FREE UK DELIVERY

when you spend over £30
or just 99p per order!

Sales: 0844 800 7954